Fuumuuiセラミックアーティストペイントパレット

📦 Fuumuui Shipping Policy

Thank you for shopping with Fuumuui — we're here to make your creative journey smooth, from checkout to delivery.

1. Order Processing & Delivery Time

Order Processing Time:
Orders are typically processed within 2–4 business days, including a 1-day buffer to verify shipping addresses and resolve any issues before dispatch.

Estimated Delivery Time:
After shipment, delivery usually takes 10–15 business days, depending on your location and local customs processing.

Tracking numbers will be emailed to you once your package is shipped.

2. Shipping Fees & Free Shipping Policy

Free Global Shipping on orders over $17.99 USD.

Orders below that threshold will be charged a flat shipping fee, calculated at checkout based on your destination.

Tip: Combine items to enjoy free shipping and save more.

3. Shipping Methods

We work with a network of trusted international carriers including:

Yanwen, DHL eCommerce, USPS, and local partners in your region.

The carrier is selected automatically for the fastest and most reliable delivery route.

4. Shipping Regions & Special Delivery Notes

We ship to most countries worldwide, but please note the following:

Customs Fees & Taxes:
Some countries — including Brazil, Argentina, Indonesia, South Africa, Chile, Mexico, and others — may charge import duties, VAT, or customs clearance fees. These are not included in your Fuumuui payment and must be paid by the recipient upon delivery.

Self-Pickup Locations (Not Home Delivery):
For the following regions, packages may be delivered to a local pickup point, not directly to your door:

Russia,Israel,Sweden, Denmark, Finland, Lithuania, Latvia, Estonia,Iceland, Norway

Customers will be notified via SMS, email, or app/WeChat when the parcel is ready for pickup. The pickup point will hold your package free of charge for 7 calendar days.

5. Contact Us

If you have questions or need help with shipping:

Email: roar@fuumuui.com

Our support team typically replies within 1–2 business days.