Política de envío
📦 Fuumuui Shipping Policy
Thank you for shopping with Fuumuui — we’re here to make your creative journey smooth, from checkout to delivery.
1. Order Processing & Delivery Time
Order Processing Time:
Orders are typically processed within 2–4 business days, including a 1-day buffer to verify shipping addresses and resolve any issues before dispatch.
In some cases, processing may take a little longer during high order demand periods.
Estimated Delivery Time:
After shipment, delivery usually takes 10–15 business days, depending on your location and local customs processing.
Tracking numbers will be emailed to you once your package is shipped.
If the tracking information has not been updated for a long time, please contact us at support@fuumuui.com . We usually reply to emails within 2 business days.
2. Shipping Fees & Free Shipping Policy
Free Global Shipping on orders over $17.99 USD.
Orders below that threshold will be charged a flat shipping fee, calculated at checkout based on your destination.
Tip: Combine items to enjoy free shipping and save more.
3. Shipping Methods
We work with a network of trusted international carriers including:
Yanwen, DHL eCommerce, USPS, and local partners in your region.
The carrier is selected automatically for the fastest and most reliable delivery route.
4. Shipping Regions & Special Delivery Notes
We ship to most countries worldwide, but please note the following:
Customs Fees & Taxes:
Some countries — including Brazil, Argentina, Indonesia, South Africa, Chile, Mexico, and others — may charge import duties, VAT, or customs clearance fees. These are not included in your Fuumuui payment and must be paid by the recipient upon delivery.
Self-Pickup Locations (Not Home Delivery):
For the following regions, packages may be delivered to a local pickup point, not directly to your door:
Russia,Israel,Sweden, Denmark, Finland, Lithuania, Latvia, Estonia,Iceland, Norway
Customers will be notified via SMS, email, or app/WeChat when the parcel is ready for pickup. The pickup point will hold your package free of charge for 7 calendar days.
5. Contact Us
If you have questions or need help with shipping:
Email: support@fuumuui.com
WhatsApp: +1 773 939 5700
Our support team typically replies within 1–2 business days.